Returns and Exchanges
All our Products are handmade ad they go through a complete quality check before they are dispacthed.
Returns and Exchange will only be accepted if the Order was damaged in transit or if the Order was Incorrect.If any of this case exists then you may return the order exactly as you received it, unworn, with original packaging.
If you wish to make a return you need to notify us within 24 HOURS of receipt of order. Email us on info@joyrias.com to notify us.
For any returns or exchanges you would need to create a UNBOXING VIDEO WITHOUT ANY PAUSE OR CUT IN THE VIDEO.
For returning the item, the customer will need to pay for return shipping.
No REFUND.
Returns cannot be accepted for the product that doesn’t meet your expectations.
Returns cannot be accepted for colour difference.A each product is unique, it may vary slightly from the pictures.
Cancellation before shipment:
If the order or the items that you want to cancel have not been shipped yet, you can write to us on info@joyria.com.
In such cases, the order will be cancelled and the money will be refunded to you within 7-10 business days after the cancellation request.
Cancellation post shipment:
If the order has been shipped but not yet delievered then your order cannot be cancelled.